SquareWheels Support

At SquareWheels, we’re committed to providing comprehensive support at every stage—whether you’re considering a purchase or already own one or more of our products.

We understand that making the right choice for your vehicle is important. If you have questions before purchasing, we’re here to help!

Product Compatibility & Features – Learn which product is right for your car.
Installation Expectations – Understand what’s involved in setting up your new system.
Warranty & Return Policies – Get details on coverage and peace of mind.

For those who have already purchased an APEX Cluster or GSERIES Screen, we offer additional dedicated support resources (FAQ's, firmware downloads, etc) inside our product-specific support centers.

Downloads & Resources

As a SquareWheels customer, you have exclusive access to the latest and greatest. Dive into the resource group to download firmware updates that contain bugfixes, new features & cutting-edge themes.

G-Series Support Center

APEX Support Center

Hot Topics

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How to Identify Your Q50 Tesla Screen Version (MK5, MK6, MK7)

How to identify whether your Q50 Tesla-style screen is MK5, MK6, or MK7 — find your MCU version, match firmware, and avoid bricking your unit.

Ugh. Carplay and Android Auto are cross-platform ios emulators and their reliability is always shaky AT BEST. There are many protocols involved with making it work smoothly (bluetooth, wifi, god knows what else). On top of that, these units enable carplay via...

We intentionally do not share the passcode for the secret settings screen (I don’t even know it), because there are no settings in there for consumers to change. This screen contains configurations that are not relevant or useful for everyday...

No! If something isn’t working on your car, installing a new Android screen won't fix the problem. This holds true for all cars, regardless of make or model. Specifically for Infiniti Q50/Q60 owners, a common issue lies with the DCU...

Here are three options to connect the internet on your Tesla-style screen:1. Get a 4G/5G plan for it: This option provides instant access to data, similar to how a cell phone operates. You'll need to subscribe to a data plan...

Congratulations on your new G-Series Screen! Getting up and running can be an exciting experience. Here are the first things you should do once your screen is installed: 1. One of the first things you should address is the audio...

HELP! MY SCREEN IS BLANK!

If your screen is blank, try rebooting your device by holding the physical home button for 10 seconds. Just like our phones and computers, these units benefit from an occasional reboot. Holding down the physical home button for 10 seconds...

How to restore backup camera guidelines

To restore the backup camera's dynamic guidelines, follow these steps: Install the screen as instructed. Open up the user settings. Navigate to system settings. Locate the option for dynamic guidelines. Turn them on. Many customers have noticed that after installing...

To fix your stuck temperature reading of 89, try hitting the 'temperature up' button several times. This should prompt the system to loop around to the lowest temperature setting, indicating that your car and the unit are resynced. Here's some...

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