How to Update Your APEX Cluster Firmware: Complete Guide

Mar 29, 2026

How to Update Your APEX Cluster Firmware

Updating the firmware of your APEX digital cluster is essential to ensure optimal performance and access to the latest features. This guide will walk you through the process step-by-step, along with troubleshooting tips for common issues you might encounter.

Before You Begin

Ensure your APEX unit is connected to a stable WiFi network.
Make sure the battery is at least 50% charged.
Close all other applications on your phone.

Steps to Update APEX Firmware

Open the APEX mobile app.
Navigate to Settings > Device > Firmware.
If an update is available, tap Download Update.
Wait for the download to complete (do not close the app).
Tap Install Update when prompted.
The unit will restart automatically.

Checking settings on SquareWheels APEX touchscreen

Troubleshooting Common Issues

Update Stuck at 0%

If your update is stuck at 0%, try the following:

Check your internet connection.
Move closer to your WiFi router.
Restart the app and try again.

Update Failed

If the update fails, follow these steps:

Restart your APEX unit by holding the power button for 10 seconds.
Re-attempt the update.
If issues persist, contact support with your unit's serial number.

Manual USB Update Method

If you encounter issues updating through the app, you can perform a manual update using a USB drive:

Download the latest firmware from the APEX Support Center.
Use a blank USB drive formatted to FAT32.
Drag the firmware file directly to the USB drive root directory (do not place it in any folders).
Connect the USB drive to the APEX cluster.
Follow the standard update process on the cluster.

Common Mistakes to Avoid

Using a USB drive with existing files.
Placing the firmware file in a subfolder.
Using corrupted or damaged USB drives.

Watch the Update Process

For a visual guide on updating your APEX cluster firmware, watch the video below:

Conclusion

Keeping your APEX cluster firmware up to date is crucial for optimal performance. If you follow these steps and tips, you should be able to successfully update your firmware without any issues. For more information, feel free to check out our APEX product page or reach out to our support team.